By accessing or using oakvilles.com (including Chinese pages), you acknowledge that you have read and understood this Disclaimer. If you do not agree, please stop using the site. Read this together with our Terms of Service and Privacy Policy.
1. General information, not personal care
Content on this website, social media, message replies and related materials (including symptom descriptions, wellness tips, service overviews, process and fee summaries) is for general reference only and does not replace in-person consultation, diagnosis, prescription or treatment decisions by a registered Chinese medicine practitioner or other qualified healthcare professional.
Constitution, history, medication and lifestyle differ for each person. Interpreting site content on your own, self-medicating, or delaying care based solely on this website is at your own risk.
2. Results vary
Chinese medicine care is individualised. References to care approaches, course length, common experiences or case shares on this site do not constitute a guarantee of efficacy, cure timeline or outcome for any particular person. Progress depends on constitution, adherence, complexity of presentation and other factors.
3. Reviews and testimonials
Patient reviews, ratings or stories on this site or third-party platforms (e.g. Google) reflect individual subjective experience and may be published or cited with privacy protections. They do not represent a guarantee of treatment results and should not be read as a promise applicable to every visitor.
4. Emergencies and Western medicine
For acute, life-threatening or urgent situations (e.g. severe chest pain, breathing difficulty, heavy bleeding, altered consciousness, severe allergic reaction), call 999 or go to an emergency department immediately. Do not rely only on this website or messaging.
Our Chinese medicine services are not a substitute for Western medical care. If you are under Western treatment, taking prescribed medication or planning surgery, tell Dr. Ng and follow your doctor’s instructions. Do not stop or change Western treatment without advice from the relevant clinician.
5. Professional status and scope
Care is provided by Hong Kong registered Chinese medicine practitioner Dr. Ng Hau Jun (registration no. 003769). Service descriptions on this site reflect Hong Kong Chinese medicine regulation and what the clinic actually offers. We do not claim guaranteed cures or make promotional statements prohibited by law.
6. Accuracy of content
We aim to keep information accurate and reasonably up to date, but we do not warrant that all content is complete, error-free or suitable for your situation. Address, hours, fees and service arrangements may change; confirmation on the day of your visit prevails. For questions, use our contact page.
7. External links and third-party platforms
This site may link to Google Maps, WhatsApp, social media or other third-party sites/apps for convenience. We are not responsible for third-party content, privacy practices or availability. Their terms and privacy policies also apply when you use those services.
8. Limitation of liability
To the fullest extent permitted by law, Oakville Wellness, its staff and agents are not liable for any direct, indirect, incidental or consequential loss arising from use of or inability to use this website, reliance on its content, transmission delays, technical failure or third-party acts. Nothing in this section excludes liability that Hong Kong law does not allow to be excluded (e.g. for fraud or personal injury where exclusion is prohibited).
9. Governing law
This Disclaimer is governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
10. Contact
Oakville Wellness · Dr. Ng Hau Jun
Unit 602, 6/F, Kam On Building, 176A–176F Queen’s Road Central, Central, Hong Kong
Tel: 2881 8182 · WhatsApp: 6734 9532